Procare Janitorial Supply, Inc. ("Procare," "we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, including www.eprocare.com and procare.thedigitalrolodex.com, place orders, submit forms, request quotes, and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.
We collect information you voluntarily provide when:
When you visit our website, we automatically collect certain technical information:
We may receive information about you from:
We use the information we collect for the following purposes:
Procare does not sell, trade, or rent your personal information to third parties for their own marketing purposes.
We may disclose information to the following parties when reasonably necessary to operate our business and provide services:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be disclosed to subcontractors and service providers solely to support services requested by Procare, such as customer service, telecommunications, and message delivery. All other use-case categories exclude text-messaging originator opt-in data and consent. Outside these limited support-service disclosures or disclosures required by law, SMS opt-in data and consent will not be shared with third parties.
We may disclose information for another purpose when you have specifically authorized us to do so. SMS consent and SMS opt-in records, however, are not transferred to another business for that business's independent marketing or promotional use.
Procare currently collects website-based SMS consent through the form available at https://procare.thedigitalrolodex.com/procare-meta-ads-1-514512.
When completing the form, users may manually select one or both separate SMS consent checkboxes. The checkboxes are optional and are not selected by default. Users may submit the form and request information or services without selecting either SMS consent checkbox.
Providing a phone number or submitting a form by itself does not constitute consent to receive SMS messages. SMS consent is provided only when the user affirmatively selects the applicable consent checkbox.
Users may separately consent to receive non-marketing text messages from Procare Janitorial Supply, Inc. These messages may relate to:
Users may separately consent to receive marketing text messages from Procare Janitorial Supply, Inc. These messages may relate to:
Marketing SMS consent is optional and is not a condition of purchasing any goods or services from Procare.
By manually selecting an applicable SMS consent checkbox, you consent to receive the corresponding category of text messages from Procare Janitorial Supply, Inc. at the mobile phone number you provide.
Procare Janitorial Supply, Inc. does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes. Information may be disclosed to telecommunications carriers, messaging platforms, customer-support providers, and other subcontractors only as necessary to provide and support Procare's messaging services. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with third parties.
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you may receive one final confirmation message. No additional SMS messages will be sent unless you subsequently provide consent again.
For assistance, reply HELP to a message or contact Procare using the contact information listed in Section 12.
Our website uses cookies and similar technologies to enhance your experience and gather analytics:
You can control cookie preferences through your browser settings. Disabling cookies may limit certain website functionality.
SMS data exclusion: Mobile phone numbers, SMS consent selections, and SMS opt-in records are not disclosed to analytics, advertising, lead-generation, or marketing providers for their own marketing or promotional purposes.
We may use Google Analytics to track website traffic and user behavior. Google may use this data to improve its own services. Visit Google's Privacy Policy for more information.
Our website may include Meta Pixel to measure advertising effectiveness and understand website activity. This may involve sharing certain website and device activity with Meta, subject to our settings and applicable law. Mobile phone numbers, SMS consent selections, and SMS opt-in records are not shared with Meta for its own marketing or promotional purposes. Visit Meta's Privacy Policy for details.
We use GoHighLevel for customer relationship management, form submissions, consent records, and communications. Information submitted through our forms may be processed by GoHighLevel on Procare's behalf for these purposes. Visit GoHighLevel's Privacy Policy.
Payment information is processed by third-party payment gateways, such as Stripe or Square. We do not store full credit card details on our servers. These processors maintain their own privacy policies.
Third-party service providers maintain their own privacy practices. We recommend reviewing their privacy policies independently.
Procare implements industry-standard security measures to protect your information, including:
However, no security system is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
We retain your information for as long as necessary to:
When information is no longer needed, we will securely delete or anonymize it, subject to applicable legal and operational requirements.
Depending on your location, you may have the following rights:
To exercise any of these rights, contact us using the information provided in Section 12.
If you are a California resident, applicable law may provide rights to:
Procare does not sell mobile phone numbers, SMS opt-in information, or SMS consent records. Such information is not shared with third parties or affiliates for their own marketing or promotional purposes.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have privacy concerns, please contact:
Procare Janitorial Supply, Inc.
Privacy & Data Protection
489 North 1st Street
Grover Beach, CA 93433
Phone: 805-773-6508
Email: [email protected]
We will respond to eligible requests within the time required by applicable law.
If you have subscribed to our marketing communications, you can opt out at any time by:
Opting out of marketing emails does not necessarily affect non-promotional emails that are necessary to process orders, provide requested services, deliver invoices, or respond to inquiries. SMS opt-outs are handled separately by replying STOP to an SMS message.
Procare services are not intended for individuals under the age of 18 and do not knowingly collect information from minors. If we become aware that a minor has provided information, we will delete it as appropriate.
Our website and services are based in the United States. If you access our services from outside the United States, you acknowledge that your information may be transferred to, stored in, and processed in the United States, which may have different data-protection standards than your home country.
Procare may update this Privacy Policy from time to time to reflect changes in our practices, technology, and legal requirements. Material changes will be posted on this page with an updated "Last Updated" date. Where required, we will provide additional notice or obtain additional consent.
Our website may contain links to third-party websites. Procare is not responsible for the privacy practices of external websites. We encourage you to review their privacy policies before providing personal information.
Under California Civil Code Section 1798.83, eligible California residents may request information concerning certain disclosures of personal information to third parties for their direct-marketing purposes. Procare does not disclose SMS opt-in data or consent to third parties for their direct-marketing purposes.
This Privacy Policy should be read together with our Terms of Service. If another agreement contains additional privacy or data-handling provisions, those provisions will apply to the extent required by law and according to the terms of that agreement.