By accessing or using Procare Janitorial Supply, Inc.'s websites, including www.eprocare.com and procare.thedigitalrolodex.com, submitting forms, requesting information, placing orders, or using our products and services, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use our websites or services.
Procare Janitorial Supply, Inc. ("Procare," "we," "us," or "our") is a commercial janitorial and facility supply distributor serving businesses across the Central Coast of California, from Paso Robles to Santa Barbara.
We provide:
Our services are available exclusively to commercial and institutional customers within our service area.
By using our services, you represent and warrant that:
Procare reserves the right to reject applications or terminate service to customers who do not meet these criteria.
To place orders or request our services, you must provide accurate, current, and complete information about your business. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Procare immediately of any unauthorized use of your account.
Placement of an order through www.eprocare.com or by phone constitutes an offer to purchase. Procare reserves the right to accept or reject any order. Orders are not final until Procare sends a confirmation and processes payment.
All prices are quoted in U.S. dollars and are subject to change without notice. Pricing is based on current inventory and market conditions. Procare will provide a formal quote before processing orders when requested. Bulk orders or custom arrangements may require separate pricing agreements.
You are responsible for paying all applicable sales taxes, delivery fees, and government charges associated with your orders. These will be itemized separately on your invoice.
Procare delivers to commercial locations throughout the Central Coast: Paso Robles, San Luis Obispo, Santa Maria, Santa Barbara, and surrounding areas. Delivery outside this area may be available upon request and may incur additional fees.
Delivery dates and times are estimated based on availability and local demand. While Procare strives to meet delivery windows, exact times cannot always be guaranteed. We will notify you of any changes to your delivery schedule as soon as possible.
You agree to inspect all products upon delivery and to report any damage, missing items, or discrepancies within 24 hours. Claims made after 24 hours cannot be honored. Photographs of damage should be provided to support claims.
If you refuse a delivery without valid cause (damage, wrong items, or documented agreement), you may be charged a restocking fee and delivery charge. Returned products must be in original, saleable condition.
Payment is due according to the terms specified on your invoice. Common payment terms are Net 30 unless otherwise agreed in writing. Payment methods accepted include:
A 1.5% monthly finance charge (18% annually) will be applied to invoices not paid by the due date. Accounts 60 days past due may be referred to a collections agency, and you agree to pay all associated collection costs and legal fees.
Procare may enforce minimum order amounts for certain customers or delivery routes. These minimums will be clearly communicated before order confirmation.
While Procare maintains 5,000+ products in stock, availability cannot be guaranteed for every item at all times. If a requested product is unavailable, we will notify you and offer an appropriate alternative. If no alternative is acceptable, the order for that item will be cancelled and not charged.
All products sold by Procare are genuine and meet or exceed industry standards. Products are sold in their current condition unless otherwise specified in writing. Procare does not provide warranties beyond those offered by the original manufacturer.
Note: Some products may approach or exceed their expiration date. We sell functional, in-demand products at fair prices. If expiration is a concern for your operation, please contact us before ordering.
Promotional pricing, volume discounts, and special offers are available to qualified customers. These terms are specific to individual accounts and agreements. Promotional pricing may not be combined with other offers unless explicitly stated. Promotional periods have specific start and end dates; Procare reserves the right to modify or terminate promotions at any time.
Procare Janitorial Supply, Inc. operates an SMS messaging program for individuals who have separately and affirmatively opted in to receive text messages from Procare. The program includes two distinct categories of messages:
Website-based SMS consent is collected through the Procare form available at https://procare.thedigitalrolodex.com/procare-meta-ads-1-514512.
Users may manually select one or both separate SMS consent checkboxes. Both checkboxes are optional and are not selected by default. Users may submit the form, request information, and request services without selecting either SMS consent checkbox.
Providing a phone number or submitting a form by itself does not constitute consent to receive SMS messages. SMS consent is provided only when a user affirmatively selects the applicable consent checkbox.
Consent to receive marketing text messages is not a condition of purchasing any goods or services from Procare.
Message frequency may vary based on your requests, account activity, orders, services, and communication preferences. Message and data rates may apply. Procare is not responsible for charges assessed by your mobile carrier. Contact your carrier for information about your messaging and data plan.
You may opt out of SMS communications at any time by replying STOP to any message you receive from Procare. After replying STOP, you may receive one final confirmation message. No additional SMS messages will be sent unless you subsequently provide consent again.
For assistance with SMS communications, reply HELP to any message or contact us directly:
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. Information may be disclosed to telecommunications carriers, messaging platforms, customer-support providers, and other subcontractors only as necessary to provide and support Procare's messaging services. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with third parties.
For additional information about how Procare collects, uses, and protects personal information and SMS consent records, review our Privacy Policy.
Carriers are not liable for delayed or undelivered messages. Procare Janitorial Supply, Inc. is not liable for delays, failures, errors, or omissions in SMS delivery caused by mobile carriers, network outages, technical failures, or the recipient's device. Procare does not guarantee the timing or delivery of any SMS message.
You must be at least 18 years of age to opt in to SMS communications from Procare Janitorial Supply, Inc. By manually selecting an SMS consent checkbox, you certify that you are at least 18 years old and are the authorized user of the mobile phone number provided.
All content on www.eprocare.com, including text, graphics, logos, images, and software, is the property of Procare or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or transmit any content without Procare's prior written permission.
To the fullest extent permitted by law, Procare and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
This applies regardless of whether damages arise from breach of contract, negligence, strict liability, or any other legal theory, and even if Procare has been advised of the possibility of such damages.
Procare's total liability for any claim arising from these Terms shall not exceed the total amount you paid Procare in the 12 months preceding the claim.
You agree to indemnify, defend, and hold harmless Procare, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
Procare will not disclose your business information, order history, or account details to third parties without your consent, except as required by law or to protect Procare's legal interests. Your contact information may be used to send order confirmations, delivery updates, and service notifications.
You agree not to:
Procare reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of Procare's services constitutes acceptance of modified Terms. If you do not agree to modifications, you must discontinue use of our services.
Procare may terminate or suspend your account and service at any time, with or without cause, and with or without notice. Grounds for termination include:
Upon termination, any outstanding invoices remain payable.
These Terms and all related matters shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding related to these Terms must be brought exclusively in the state or federal courts located in San Luis Obispo County, California, and you consent to the personal jurisdiction and venue of these courts.
Before initiating legal action, you agree to attempt to resolve disputes through direct communication with Procare.
These Terms, together with any written agreements and invoices issued by Procare, constitute the entire agreement between you and Procare regarding the supply of products and services. These Terms supersede all prior understandings, whether written or oral.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
For questions about these Terms of Service, or to resolve disputes, please contact:
Procare Janitorial Supply, Inc.
489 North 1st Street
Grover Beach, CA 93433
Phone: 805-773-6508
Email: [email protected]
Web: www.eprocare.com